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GRIEVANCE PROCEDURE UNDER THE
AMERICANS WITH 
DISABILITIES ACT

          

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in employment, practices and policies or the provision of services, activities, programs, or benefits by Kootenai County Fire & Rescue.

 

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

 

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

 

Kootenai County Fire & Rescue

c/o Jayme Nipp, ADA Coordinator

Human Resources

1590 E. Seltice Way

Post Falls, ID 83854

(208) 777-8500

jaymen@kootenaifire.com

 

Within 15 calendar days after receipt of the complaint, the ADA Coordinator will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print or audio tape. The response will explain the position of Kootenai County Fire & Rescue and offer options for substantive resolution of the complaint.

 

If the response by the ADA Coordinator does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision of the ADA Coordinator within 15 calendar days after receipt of the response to the Board of Fire Commissioners (BOFC), who will convene the appropriate Administration Personnel to review and address the appeal.

 

Within 15 calendar days after receipt of the appeal, the BOFC and/or appropriate Administration Personnel will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting the BOFC will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

 

All written complaints received by the ADA Coordinator, appeals to the BOFC, and responses from the ADA Coordinator and BOFC will be retained by Kootenai County Fire & Rescue for at least three (3) years.

 

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